Observational Listening

Welcome to the website for the book:

Observational listening – The (Missing) Link between Emotion and Communication 

The book is based on the Dutch book Psychosociale gespreksvoering: Observatief luisteren in de hulpverlening, which was published in January 2015 by Boom in Amsterdam.

Both books are authored by the psychologist Markus van Alphen.

Observational Listening - Markus van Alphen