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Markus van Alphen
Markus van Alphen

Markus van Alphen

Psychologist, Author, Consultant, Teacher, Trainer and Restorative Practitioner

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Tag: curiosity

Posted on September 13, 2018September 11, 2018

Excellent interpersonal communication requires a safe environment

Colleagues need to feel free to tell each other what they observe and from their expertise make critical comments, without chopping heads off or having their own heads chopped off. Safety also lays the basis for positive relations with one another. So how do you create safety?

Continue reading “Excellent interpersonal communication requires a safe environment”

Posted on September 1, 2016August 21, 2018

Listening is 95% Attitude

Conversations run smoother when you have an open attitude towards your conversational partner and actively create a good conversational relationship. The collaboration is most effective when conversational partners feel safe and listened to. This all sounds rather obvious, and is rather clichéd too. That’s why in this article we consider how to actually do this. Continue reading “Listening is 95% Attitude”

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Posts

  • Do You Suffer from a Neglected Organization?
  • Stepped decision-making: Every decision at the right level
  • Excellent interpersonal communication and trusting others’ competence
  • Feedback Loops for Excellent Interpersonal Communication
  • Excellent interpersonal communication requires a safe environment
  • Never, ever sandwich your feedback!
  • Achieving Excellent Interpersonal Communication
  • Using Resistance to Lead Effectively
  • Anxiety, Communication and Leadership
  • Once You Understand Emotion, Motivation Is Easy
  • Effective Communication Is About Understanding Emotion
  • Positive Language Is Good For Your Self-Image
  • Why Leaders Give Feedback
  • Compliments, Criticism And Relationship
  • The Socratic Dialogue
  • Reflection, Reflective Listening And Some Other Terms
  • It’s About What You Add To The Interaction
  • Multitasking And Listening
  • Dealing With Shame
  • The Collaborative Relationship When Dealing With Clients
  • Listening Is Collaboration: The Basics
  • An Open Attitude
  • Do Difficult People Actually Exist?
  • Patience: When To Intervene And When To Wait
  • The Importance of Role-Playing
  • Letting Others Know Your Boundaries
  • Good Questions, Bad Questions
  • Coping With Loss
  • The Grieving Process
  • Must You Talk About A Loss
  • Paradigm Persistance
  • Bringing Bad News
  • A Biopsychosocial Model Of Behaviour
  • Listening is 95% Attitude
  • The Reason We Bother To Communicate
  • What Is Observational Listening

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Pages

  • Blog
  • Books
  • Contact
  • Emotion
  • Home
  • Observational Listening
    • Background story
    • What is Observational Listening
  • Publications
  • Therapy
    • Charges
    • Forms of Therapy
    • Issues
    • Self-help
    • Specialism

Buy books

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You may contact Markus at: info@MarkusvanAlphen.com

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© 2015-2018 M.F. van Alphen

Recent Posts

  • Do You Suffer from a Neglected Organization?
  • Stepped decision-making: Every decision at the right level
  • Excellent interpersonal communication and trusting others’ competence
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