Lead by Providing Bearing, Room & Backup

Lead by providing Bearing, Room & Backup - MarkusvanAlphen.com

How do you lead your team in today’s organization? The basic premise is: intrinsically motivated team members perform better because they come to work because they want to, not because they have to. So how does your function as leader change as you shift your focus towards this intrinsic motivation? Theunissen and Stubbé (2011) provide an excellent strategy: Leading by providing bearing, room, and backup.

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The Collaborative Relationship When Dealing With Clients

In a previous article we dealt with the basics of how you create a good collaborative relationship. To summarise: When another feels themselves respected and heard, then a relationship is created in which it is possible to collaborate. For this an open, inquisitive attitude is necessary, and the three Rogerian requirements of congruence, empathy and unconditional positive regard. In this article we focus on the situation when you need to deal with a client. In other words, it’s not about a social conversation in which the balance between give and take is implicit: You are now the one who needs to do the most in terms of listening, as it is the other’s situation which is relevant, not yours. Continue reading “The Collaborative Relationship When Dealing With Clients”