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Communication Leadership skills Organization People skills

The Two Myths of Change

What makes a leader successful? In essence, it’s all about influence. Whatever your leadership style, the nature of your organization, etc., you as leader want to influence your team members to do the things that are good for your organization and the things that are (even) better for the organization, thereby making it an excellent organization.

Having influence means the ability to actually change the behavior of your team members. So if it’s all about change, what makes change so tricky to effectuate? I believe there are two myths that block many an attempt to influence team members.

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Communication Counselling skills Leadership skills People skills

Listening Is Collaboration: The Basics

The importance of an open attitude was the subject of a previous article. An open attitude is largely your own responsibility. Yet it takes two to tango: You and the other are interdependent; an open attitude is but one side of the coin. If the other doesn’t tell you anything, you have nothing to listen to! In other words, listening is a collaboration and requires some form of interaction in what is called the collaborative relationship. In this relationship the other will need to be stimulated to be vulnerable, unless it is your aim only to talk about the weather! So next to your personal characteristics (including an unknowing and curious attitude), you will need to activate and stimulate interaction with the other. In this article I introduce the basics of this collaborative relationship and your role in its creation, in another article I will delve a little deeper into the subject. For now, let’s begin with the ideas of unconditional positive regard, congruence and empathy and how those three may be used to build this relationship.

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Communication Counselling skills Leadership skills People skills

An Open Attitude

Conversations run smoother when you have an open attitude towards your conversational partner and actively create a good working relationship. The collaboration is most effective when the other feels safe and listened to. This all sounds rather obvious, and is rather clichéd too. That’s why in this article we consider how to actually do this.

Categories
Communication Counselling skills Leadership skills People skills

Listening is 95% Attitude

Conversations run smoother when you have an open attitude towards your conversational partner and actively create a good conversational relationship. The collaboration is most effective when conversational partners feel safe and listened to. This all sounds rather obvious, and is rather clichéd too. That’s why in this article we consider how to actually do this.