Categories
Communication Leadership skills

Excellent interpersonal communication requires a safe environment

Colleagues need to feel free to tell each other what they observe and from their expertise make critical comments, without chopping heads off or having their own heads chopped off. Safety also lays the basis for positive relations with one another. So how do you create safety?

Categories
Communication Counselling skills Leadership skills People skills

Listening is 95% Attitude

Conversations run smoother when you have an open attitude towards your conversational partner and actively create a good conversational relationship. The collaboration is most effective when conversational partners feel safe and listened to. This all sounds rather obvious, and is rather clichéd too. That’s why in this article we consider how to actually do this.