One of the challenges you as leader are faced with is getting changes done in your organization. Especially influencing organizational culture, which is an arduous task, and many an attempt fails to bring about the desired cultural change. So why is that? And more importantly: how can you influence your coworkers in such a way that you increase the probability the desired changes are actually effectuated?
Sometimes you will need to tell someone something unpleasant. The characteristic of bad news is that the information you are bringing leaves the other with no option other than to accept it.